Last updated: 9 September 2026
Controller
Conwy Groundworks Ltd
Company number: 17401942
Registered office: 8 Llys Y Castell, Kinmel Bay, Rhyl, Wales, LL18 5JP
Registered in England and Wales
Telephone: 01745 640142 | Head office: 0800 933 0578
Email: info@conwygroundworks.co.uk
Website: conwygroundworksltd.co.uk
Information we collect
We may collect your name, address, postcode, telephone number, email address, project details, photographs you choose to send, communications, quotation and contract records, payment records and information reasonably required to perform the work.
Why we use it
We use information to respond to enquiries, prepare quotations, administer contracts, schedule and deliver work, manage payments, handle complaints or guarantees, keep business records and meet legal obligations. We may also use limited information to protect our systems and prevent fraud or abuse.
Lawful bases
Depending on the context, processing is based on steps requested before entering a contract, performance of a contract, compliance with legal obligations, or legitimate interests such as managing enquiries and protecting the business. We will seek consent where consent is legally required.
Sharing
We may share only what is necessary with service providers, professional advisers, subcontractors or suppliers involved in a project, payment or IT providers, and public authorities where required by law. We do not sell personal information.
Retention
We keep enquiry records only as long as reasonably necessary. Contract, invoice and legal records may need to be retained for longer periods to meet tax, accounting or legal requirements.
Your rights
Subject to the UK GDPR and Data Protection Act 2018, you may have rights to access, correct, erase, restrict or object to processing, and to data portability where applicable. Contact us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Forms
Submitting a form sends the information you enter to us for the purpose described on that form. Do not send sensitive personal information unless it is genuinely necessary.